Product Documentation. Included in the Stitch ERA installation CD .

Stitch Era contains a lot of information that helps you know and learn the features and functions of the program.
Please use the technical documentation we have created for you. It is possible that the provided information were not enough, and you may required to consult uncovered topics; but please read it first to obtain the basic knowledge and answers faster than asking to the technical support.
Our technical staff has the responsibility of helping you, only in topics not covered by the provided documentation.

►Included in the Stitch Era Installation CD.

• Complete Manual in PDF
• On-line Help
• Quick Guide
• Video Tutorials
• Stitch Era Support Tools
• Embedded Forum (Stitch Era Community)

►Knowledge Base

Information Center, with a powerful search engine for quick and easy access to required information. Available on SEWS website (soon).

►Troubleshooting & Support

Where you can find yourself the solution to your problem or you can contact with our team of specialists. Available on embroideryABC website (soon).

►Message Board

Access to User Groups and Forums of the product, where you can exchange experiences with other users. Need Help or Have Questions? Click here to Join the Stitch Era Universal Forum Group
http://groups.yahoo.com/group/StitchEra

►SEWS (Stitch Era Web Services).

From SEWS you can access your installation passwords, keep updated your registration information, learn from articles, get special offers and promotions, download the latest version to update your system and acquire extra modules and components.

Login into SEWS

►Ask Technical Support.

Send assistance request to technical support staff.

Available Services

We know that the desire of all users is to quickly start design work and produce good quality embroidery. We suggest you to read this section first and the technical documents we have provided, to avoid unnecessary steps and /or paralysis, because of not knowing what to do.

If you just started in the embroidery business and are still learning the use of your embroidery machine, we suggest you to start studying the art of digitizing once you have achieved the knowledge of embroidery machine production. This is an important and necessary step to acquire essential knowledge for this activity (when learning how to write, one must first have read a lot).

If instead, you dominate the production on your embroidery machine and you want to create your own designs, but this is the first time you try, but you do not have basic knowledge of the art of digitizing; we suggest you to learn from trainers.

Although the software tool would be very simple and intuitive and you may have great skill; the trainers can guide you for a shorter learning curve. Thus, the use of this tool will be pleasant and will avoid frustrations or delays at the time you need to have the desired design.