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This forum is:  Installations, Activations, CDs, User Registration

This subject is:  “upgrade to version 15 Help?”

Author Message
Jeff
(XXX624)
  Posted on Monday, April 6, 2015 @ 10:03:08 PM
I have purchased the updrade to version 15. Before the purchase the system (Serria´s site) I could download the install and several *.CAB files. After the purchase I am able to get the password file and the downloader.exe file from Sierra. When I run the downloader a message stating it is contacting the download server. after 4 to 5 miutes I recieve an error message that the server can not be contacted?

Any suggestions
 
Anne
(XXX812)
  Replied on Wednesday, April 8, 2015 @ 6:34:19 AM  
If you did not purchase tech support along with the upgrade THEY DO NOT help you!!