Hi, Is there any option to replace a lost dongle to Hotfix ERA without buying a new license completely? Please help, it is urgent, thank you. BH
Daniel (XXX095)
Replied on
Friday, May 11, 2012 @ 11:04:25 AM
I´m afraid not, but you can always check with your vendor for special pricing.
BH (XXX783)
Replied on
Sunday, May 13, 2012 @ 3:23:39 PM
What do you mean "my vendor?" I am in the USA, and the only place I know to buy licenses from is directly from Sierra in Argentina. They charge an arm and a leg for shipping ($50) so if there´s another place I can buy, please tell me. I´m looking to get some more licenses. Thanks
Daniel (XXX095)
Replied on
Monday, May 21, 2012 @ 10:17:31 PM
For multiple systems, you don´t need to buy the full setup your original dongle had. You´ll still need one full setup, which would normally run the production, and that one has the driver for whatever output you need. Additional systems can be HFE Core dongles. You can use the native DSG format between all these systems, and of course you´ll export it to your cutter or machine from the "full" system in the production area.
